Meetings
From client and investor meetings to product roadshows and multi-day conferences, every meeting is a moment of truth. Each interaction builds confidence and connection. We ensure your most important gatherings feel intentional, gracious and impeccably run, so the people who matter most to your business walk away feeling valued and fully informed.
Client Hospitality specializes in meetings that blend strategic clarity with genuine hospitality. From the first save‑the‑date to the final follow‑up, our team choreographs every detail, designing agendas, guest journeys, the environment, timing, food and beverage, and on‑site flow to reflect your brand at its very best. Attendees experience seamless logistics, warm hosting and thoughtful touches anticipating every need, without ever feeling staged.
Behind the scenes, our team functions as an extension of yours. We manage complex itineraries and coordinate multiple stakeholders, freeing you to focus on relationships, Client Hospitality handles last‑minute changes with calmness and precision. Whether you are convening a handful of key investors or a room full of top clients, we create settings where people can truly connect, ask candid questions and leave with a deeper sense of trust in you and your vision.
“No matter how large or small the task might be or even how complicated or expedited the needs become, we know we can always rely on Jenn. She is thoughtful, insightful, and incredibly detailed oriented and organized. She makes the work enjoyable and rewarding along the way. I’ve been fortunate to work with many meeting planners throughout my career. Jenn is by far one of the best planners I’ve had the honor to work with for our clients.”
Annette Summers, President/Owner, The GA Team
The Art of Client Gifting: Beyond Swag to Strategic Impact
Why choose generic branded merchandise? Client Hospitality views gifting as a precise strategic tool designed to boost ROI and brand affinity.
Curated & Meaningful
Our philosophy centers on utility and relevance. We select items that are thoughtful, portable and deeply personal. A gift should tell a story about your brand and your relationship to the receiver.
Connection That Lasts
Thoughtful gifting is a powerful way to extend the experience beyond the event. When a gift is aligned with a client’s interests or values, it becomes a tangible reminder of how you made them feel seen, understood and appreciated.
Strategic Example
Consider a luxury hotel room drop featuring local artisan treats and premium wellness items. It's not just a gift; it's an immediate immersion into the local culture and a signal of care for the guest's well-being.
“I have had the honor of overseeing the work of dozens of planners during my 40-year career in the meetings industry. I can count on one hand those who have stood out among all others. Jenn is one of those industry professionals and I am so proud to have worked alongside her as a trusted colleague for over 10 years. Jenn is a consummate professional who embodies every trait that one would hope for in an associate. Her work is consistently stellar, she is forward thinking, organized, works efficiently, is honest, trustworthy and accountable. Jenn is a clear and thoughtful communicator, bringing humor and fun to her work and represents her clients with the highest level of integrity. I'm lucky to have had Jenn as a teammate and a friend.”
Tana Stellato, President, Stellato Meeting Solutions
Client Onboarding and Retention
In a world where onboarding often feels transactional, Client Hospitality turns those first weeks into a warm welcome which sets the tone for the relationship. Instead of rushing clients through forms and processes, onboarding becomes a clear, guided and personal experience. Clients know what to expect, who to call and how you will show up for them. Every touchpoint is designed to communicate, “You matter here.”
That same lens transforms satisfied clients into long-term, loyal advocates. Retention is no longer about reactive conversations when something is wrong; it is about a rhythm of thoughtful, proactive care. Regular interactions, meaningful gestures of appreciation and well-designed meetings help clients feel seen, remembered, and understood. When clients consistently experience this level of attentiveness, trust deepens, relationships grow more resilient and partnering with your company becomes the natural choice.
Incentive & Executive-Level Travel: Rewarding Excellence
Boost in Engagement
Incentive travel is a powerful driver for productivity and engagement. Employee morale and engagement increase when exceptional performance is rewarded with extraordinary experiences that create lasting memories and reinforce a culture of recognition.
Seamless Design
Client Hospitality handles everything from the bookings through departures. Our journeys are flawless orchestrations of luxury transport, curated local adventures, thoughtful gifting and exclusive dining to celebrate achievement.
“Jenn Schaeffer is an exceptional pre-event and on-site meeting and event logistics manager. Her approach is truly high touch. She anticipates needs before they arise, communicates clearly and proactively, and delivers an outstanding customer experience from planning through execution. Jenn brings an exemplary skill set to every engagement, balancing precision, calm problem-solving, and professionalism under pressure. She is a trusted partner who consistently elevates the quality and success of any event she supports.”
Diane Vidoni, CEM, Chief Operating Officer, eMerge Americas
